All of Your Most Burning Biscuit Questions Answered
(but no burnt biscuits)
How can I buy your biscuits?
An astute first question! There are two ways you can buy our biscuits:
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Find us at a local (Long Island) farmers market. Click here for upcoming dates and locations.
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We also make our biscuits available for online order and delivery or pick up on select Saturdays. Currently, delivery is only available to folks living in our local delivery radius, which is all of the 11050 zip codes. If you live outside of our delivery radius but would still like delivery, please email or DM us and we'll see what we can do!
See below for more on delivery and pick up options.
How does online ordering work?
When online ordering is available, our ordering page will open on Monday morning at 10am and close on Thursday afternoon at 4pm. Please keep in mind that ordering may close early if biscuits sell out before Thursday at 4pm. See the map below for our local delivery zone (delivery available in area filled in red).
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WE NO LONGER OFFER A PICK UP OPTION
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Your biscuits will be delivered or ready for pick up that same Saturday between 8am - 10:30am unless otherwise noted. For example, for a Saturday, January 23 delivery/pickup date, the ordering platform will be available Monday, January 18 - Thursday, January 21.
Please note that if you select delivery, we can't say exactly when your biscuits will arrive, but we promise they'll be at your door by 10:30am.
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Please also note that occasionally, biscuit delivery and pick up may fall on a day OTHER THAN SATURDAY. Don't worry, we'll walk you through it ;)
How will I know when online ordering is available?
When online ordering is available, we'll be sure to post an announcement in several places around our site and on social media.
I'm trying to order, but the online ordering system isn't accepting my delivery address.
If you're having trouble submitting your online order and you're pretty sure you fall within our local delivery zone, please shoot us a message and we'll get back to you as soon as we can.
Do you ship?
Not yet!
Do you really donate all of your profits?
Yes! Granted, we're a brand new business so there isn't much "profit" to speak of just yet, but that's the plan. We only keep enough of our revenue to cover our costs (ingredients, farmers market fees, etc.). And 100% of what's left in the pot after all that goes straight to a nonprofit organization serving and supporting the hungry.
Can I freeze my ugly biscuits?
Sure! If you're not planning to eat your biscuits within a day or two of purchase, you can definitely throw 'em in the freezer (we don't recommend freezing for more than one month).
Pro tip: to keep your biscuits fresh and ugly in the freezer, wrap each one in a bit a of plastic wrap first, then aluminum foil before freezing.
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When you're ready to eat, thaw (they thaw pretty quickly and should only need about 30-45 minutes outside of the freezer) and reheat on bake for about 6-10 minutes at 300 degrees. Keep an eye on those puppies though, as every oven is different.
Do you have a schedule of the farmers markets you're attending this year?
Here's our current schedule for 2023:
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Sat., January 28 at Deep Roots Farmers Market, 10am-2pm, 28 Highland Rd, Glen Cove
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Sat., March 11 at Deep Roots Farmers Market, 10am-2pm, 28 Highland Rd, Glen Cove
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Sat., July 22 at Deep Roots Farmers Market, 9am-1pm, 100 Garvies Point Rd, Glen Cove
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Sat., August 26 at Deep Roots Farmers Market, 9am-1pm, 100 Garvies Point Rd, Glen Cove
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Sat., October 28 at Deep Roots Farmers Market, 9am-1pm, 100 Garvies Point Rd, Glen Cove